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Frequently Asked Questions

Practical help with your account, advertisements, payments and safety.

Getting started and accounts

What is SL Ads?

SL Ads is a classified advertising site where people can publish and browse listings across available categories. Advertisers provide their own listing details and contact information.

Do I need an account to browse ads?

You can browse public listings without signing in. An account is needed to post and manage your own ads.

How do I sign in or create an account?

Use your phone number on the sign-in page and follow the one-time code prompts. Keep your verification code private; support will never ask you to share it.

Posting and managing ads

How do I post an ad?

Sign in, choose Post Ad, select the right category and ad type, then enter accurate details and submit. The posting guide explains the payment and verification steps.

Is posting an ad free?

The posting form shows the available ad types and their current prices. Review the amount and placement details before you confirm a payment.

What is the difference between Normal, Top and VIP ads?

These are the ad types available in the posting form. Top and VIP are promotional placement options; the current price and terms are shown when you select a type. See our services page for an overview.

How can I improve my ad?

Choose a relevant category and location, use a specific title, describe the offer accurately and add clear images you have permission to use. Keep your contact details current.

Can I edit or remove an ad after posting?

Yes. Sign in and use your dashboard to update or remove your own listings. Remove an ad when the offer is no longer available.

Why is my ad not visible yet?

Check its status in your dashboard. A newly submitted ad may need payment confirmation or review before it appears. If the status is unclear, contact support with the ad title and your account phone number.

Safety and support

How do I report a fake or suspicious ad?

Use the reporting or support option on the listing. Include the ad link, what concerns you and any relevant screenshots without sensitive information. You can also contact support.

Should I pay an advertiser before meeting them?

Be cautious with advance payments and verify the advertiser and offer independently. Our safety tips give specific advice for different listing types.

What does a Cashback Guarantee badge mean?

The badge applies only to eligible ads and claims under the stated conditions. Read the evidence requirements and exclusions on the Safety Tips page before paying or submitting a complaint.

How do I contact support?

Use the WhatsApp or phone details on the Contact page. For listing issues, include the ad link or title, your account phone number and a short explanation.